Norm D. has extensive experience in technical account management, currently serving as a Senior Technical Account Manager at SparkPost since September 2015, overseeing the full life-cycle of customer relationships including onboarding, setup, testing, integration, and ongoing support. Prior to this role, Norm D. worked at StrongView, A Selligent Company, from April 2006 to September 2015, holding positions such as Technical Account Manager, Technical Account Analyst, and Knowledge Engineer. An earlier career at Marisoft Inc from February 2002 to March 2006 included roles as a Technical Support Engineer and Engineer, focusing on technical support and system administration. Norm D. holds an Associate of Science degree in Computer Information Systems from Merritt College and has education from California College of the Arts.
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