Alaina W.

Alaina W. is a seasoned UX professional currently serving as a UX Team Lead and Senior UX Researcher at Sparksoft Corporation, where efforts focus on modernizing the Marketplace Eligibility Appeals program for the Centers for Medicare & Medicaid Services. Prior experience includes roles as a UX Strategist at Palladian Partners, Inc., where Alaina developed user experience and content strategies for various federal digital projects, and as a Web Content Specialist at Johns Hopkins Medicine, overseeing the Healthy Woman web portal. Alaina's background also includes positions as a Digital Media and Marketing Manager at The Johns Hopkins University, Outreach Specialist at the American Urological Association, and various consulting roles for organizations including IAVA and the United Nations Population Fund. Alaina holds a Master of Arts in Communication and Media Studies from The Johns Hopkins University and a Bachelor of Arts in Political Science and Spanish from McDaniel College.