Nick Funmaker

Nick Funmaker is a seasoned user experience researcher with extensive experience in gathering insights and improving digital products. Currently serving as a Senior User Experience Researcher at Sparksoft Corporation since January 2024, Nick conducts qualitative research and develops research methodologies. Prior experience includes a role as a User Experience Researcher at Northwestern Mutual, where moderation of interviews and benchmarking studies helped identify candidate pain points and product performance. As a User Experience Coordinator at Arkansas Blue Cross Blue Shield, Nick planned and conducted usability tests to enhance web products. Earlier roles included Web Content Architect at Bryant Public Schools and Channel Enablement Manager at Hewlett-Packard, along with five years at Best Buy, gaining expertise in various operational aspects. Nick holds a Master of Science in Instructional Technology from the University of Central Arkansas and a Bachelor of Arts in History from the University of Arkansas - Fort Smith.