Darren Smith serves as the Vice President of Customer Success at Sparrow Connected since August 2022, where responsibilities include leading customer-facing teams, determining product priorities, and driving initiatives to enhance customer satisfaction and product utilization. Prior to this, Darren spent over a decade at DevFacto Technologies Inc. as a Principal Consultant, focusing on customer innovation and system improvements while managing project teams. Earlier roles include Web Coordinator at Finning (Canada), and Lead Developer at Yellow Pencil, where Darren specialized in web applications and project management. Darren began a career as an Analyst/Designer/Developer at Coreterra Information Media, gaining experience in e-commerce and marketing strategies.
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