Anthony Ramirez is an experienced professional in customer engagement and technical support, currently serving as a Customer Engagement Manager at Sparta Systems since October 2018. In this role, Anthony manages all phases of professional services engagements, identifying growth opportunities for clients. Previously, Anthony held positions such as Customer Success Manager and Delivery Consultant, supporting implementations of TrackWise® tracking software and training users. Anthony's career also includes roles as a Technical Support Analyst at K & L Gates and various help desk positions at PPG Industries and LANTEK, providing first-level technical support for complex IT infrastructures. Anthony earned a B.S. in Business Technology and Support Services from Indiana University of Pennsylvania.
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