At SNO our mission is a simple one. It is to create a smarter tomorrow for our customers. We do this by placing customers at the center of everything we do, with a dedication to customer experience, customer service & service innovation.

SNO specializes in Fiber Network Managed Service provision. We help customers in three key business areas:
𝟭. 𝗖𝗢𝗦𝗧 𝗢𝗣𝗧𝗜𝗠𝗜𝗭𝗔𝗧𝗜𝗢𝗡 Network Infrastructure & Operations (I&O) can be a significant cost overhead for many organizations. By outsourcing (or co-managing) network monitoring and management, customers can improve their cost to serve whilst increasing their focus on core business activities.

𝟮. 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗘𝗙𝗙𝗜𝗖𝗜𝗘𝗡𝗖𝗬 Managing networks is what we do. We’ve built robust operational methods, processes and procedures that allow us to do this efficiently, effectively, predictably and at scale - 24/7/365.

𝟯. 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗣𝗥𝗢𝗧𝗘𝗖𝗧𝗜𝗢𝗡 The loss of network services can lead to lost revenue, reduced customer confidence and, in some cases, reputational damage. SNO helps customers by protecting their networks (24/7/365) which in turn protects their business.

𝗦𝗡𝗢 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝘁𝗶𝗲𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲:
· Expertise in Monitoring & Managing large scale fiber optic network infrastructure on a 24/7 basis. Ensuring customers can access secure, reliable, available and affordable high speed broadband connectivity, day in, day out.

· Extensive knowledge in Fiber Management. From virtual large scale network design, to design validation to quality assurance management. SNO can provide a range of services that allows fiber network providers to de-risk large scale network deployments and accelerate time to value.

· Expertise in data driven decision making. In the deployment and management of large scale networks we access a huge number of data points. We take this data and turn it into actionable insights that helps our customers make the right decisions, at the right time.  
 
SNO is an ISO9001, ISO20000 and ISO27001 accredited business.

Cyber Security

Infrastructure

IT Services

Outsourcing

Telecommunications

Specialist Network Operations

This department focuses on the management and optimization of development operations and collaboration tools.

DevOps and Tools

This department analyzes business data to provide insights and support decision-making.

Business Analysis

This department focuses on enhancing customer satisfaction and ensuring successful engagement with services and products.

Customer Experience

This department oversees engineering projects, ensuring technical leadership and direction for successful execution.

Engineering Management

This department oversees the operational processes and strategic planning to ensure organizational effectiveness.

Operations Management

This department oversees planning, execution, and completion of various projects to ensure organizational goals are met.

People (2)

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Other teams

Business Analysis

Customer Experience

Engineering Management

Operations Management

Project Management