Jonathan Campbell is an experienced leader with over 14 years in customer experience and people management across various industries, including retail, fashion, and home goods. They currently serve as the Head of Customer Experience at Specsavers, overseeing key areas such as CRM, customer service, and customer journey. Previously, Jonathan held positions at companies like WALDO, Warby Parker, and West Elm, where they managed teams of diverse sizes and prioritized empathetic leadership and data-driven decision-making. Jonathan earned a Bachelor of Arts in English and Creative Writing from Binghamton University.
Location
Nashville, United States
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