Mandy C.

Mandy C. is an experienced professional with a strong background in retail operations, training, and quality assurance. Currently serving as Retail Operations Manager at Specsavers since April 2022, Mandy focuses on enhancing store performance, streamlining processes, and developing strategic relationships. Previously held the position of Regional Training Manager at Specsavers, providing training and development plans for multiple stores in Victoria. Prior experience includes roles at Bupa as a Quality and Training Specialist and Quality Assurance Analyst, where Mandy developed training materials and conducted audits. Additionally, Mandy has worked at NAB in various advisory roles, at Oscar Wylee as a Store Manager, and held administrative positions at Nexia Melbourne and Practising Tax, showcasing a diverse skill set in both operational and customer service excellence. Education includes a Cert IV in Training & Assessment obtained in 2021.