Tom Davy

Tom Davy is an experienced IT leader currently serving as the Director of Customer Success at SpecTec, where responsibility includes shaping the strategic direction of the Customer Success department to enhance service quality and customer satisfaction. Previous roles include Head of IT Delivery & Support and Information Technology Services Manager at TVS Supply Chain Solutions UK & Europe, as well as Head of IT & Support, IT Operations Manager, and Service Delivery Manager at The Modern Milkman. Additionally, Tom held a Service Delivery Manager position at Auden, overseeing internal IT operations and service management functions. Prior experience includes roles at LateRooms.com as IT Service Assurance Manager and Change and Release Manager, and earlier positions at Cegedim Healthcare Solutions and Amey as a Release and Beta Analyst and Service Desk Analyst, respectively. Tom Davy's educational background includes IT Competence and IT Level 3 Diploma in Information Technology from Baltic Training.