Alexander Gubenko is the Head of Support & Solutions Engineering at SpeedSize, with over a decade of experience in customer service within a product-based environment. They began their career as a Customer Service Representative and advanced to the role of Customer Support General Manager at Namecheap, where they successfully scaled a team from 26 to 70 employees and launched a new customer support department. Notable achievements include leading their team to the highest Customer Satisfaction KPI in the department and enhancing interdepartmental cooperation. Alexander holds a Master's degree in Information and Network Engineering from Kharkiv National University of Radioelectronics and is currently exploring new opportunities for professional growth.
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