Sohera Raza

Customer Success Specialist at Spekit

Sohera Raza has worked at various companies since 2020. In 2020, they were an Intern at Jubilee Life Insurance Company Ltd., a Content Writer at Pnk & Co., and an Assistant Brand Manager and Web Content Writer at Olive Digital Pvt Ltd. In 2021, they were a Learning & Organizational Development Intern at The Hub Power Company Limited (HUBCO), and a Social Media Coordinator at CoLab Internet Marketing Pakistan. Sohera is currently a Customer Success Specialist at Spekit. During their internships, they assisted in designing and implementing developmental initiatives, action plans, programs, and training materials, as well as measuring the impact of interventions on staff performance, efficiency, employee retention, and job satisfaction. As a Content Writer, they wrote original, informative, interesting, and SEO-rich content for clients' websites. As a Social Media Coordinator, they contributed to the team in developing the overall digital marketing strategy and managed the creation of relevant and engaging digital content for publishing on to various digital platforms. As an Assistant Brand Manager, they wireframed websites, wrote content, and assisted designers and developers to ensure the brand's website is accurate. Sohera also handled the brand's online presence, curated content for social media postings, and managed weekly social media calendars. As a Web Content Writer, they created effective marketing web content for various brands and eloquent product descriptions.

Sohera Raza completed their Matriculation from Happy Home School in 2013. Sohera then went on to pursue their Intermediate from St. Joseph's College for Women in Pre-Engineering from 2014 to 2016. After that, they obtained their Bachelor's degree in Actuarial Sciences and Risk Management from Karachi University from 2016 to 2020. In 2021, they obtained a certification in Social Media Management by Facebook from Coursera.

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Timeline

  • Customer Success Specialist

    April 1, 2022 - present