Spencer Technologies has grown to become a global company with more than 450 employees and 200 technicians throughout the United States, Canada, Mexico and Europe. For over 40 years, our focus has been on supporting retail stores and multi-site organizations to deliver innovative solutions. This focus has made Spencer a leader in the industry. Ourteam is comprised of retail and technical experts to ensure solutions are sound and relevant. This allows us to provide the highest quality of service to top retailers throughout the world.

Information Technology

IT Services

Spencer Technologies

Spencer Technologies' headquarters in Northborough, MA, United States

David Strickler

Nate Strickler

Lorrie Deyelle Mailhot

Rudy Goedhart

Rebecca Redstone

Nicholas Chacharone

Kevin Campbell

Robert Sisko

The Project Management Team at Spencer Technologies is responsible for overseeing the planning, execution, and completion of projects related to retail solutions. Comprising experienced project managers and coordinators, the team ensures that projects are delivered on time and within budget while meeting client needs. Their expertise in both retail and technical aspects enables them to effectively manage resources and foster collaboration across various teams, ensuring high-quality service delivery to clients worldwide.

Project Management Team

The IT Support and Technical Services team at Spencer Technologies is dedicated to providing comprehensive technical assistance and support to both internal staff and external clients. They handle everything from troubleshooting IT issues and facilitating hardware integration to data analysis and developing innovative solutions tailored to the retail sector. With a blend of expertise in technical support, field services, and IT consultancy, the team ensures seamless operation and enhanced efficiency across all retail environments globally.

IT Support and Technical Services

The Leadership Team at Spencer Technologies is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments to drive growth and innovation. Comprised of experienced executives from diverse backgrounds, this team focuses on enhancing operational efficiency, fostering client relationships, and leveraging technology to deliver top-tier solutions to the retail sector worldwide. Their collaborative approach is essential in maintaining Spencer's leadership position within the industry.

Leadership Team

The Client Delivery and Support team at Spencer Technologies is responsible for ensuring that clients receive exceptional service and support throughout their journey with the company. This team coordinates onboarding processes, manages client relationships, and provides technical assistance, all while leveraging industry expertise to deliver tailored solutions that meet the unique needs of retail organizations. Their collaborative efforts drive customer satisfaction and success, reinforcing Spencer's position as a leader in the retail technology sector.

Client Delivery and Support

The Client Success and Customer Support team at Spencer Technologies is dedicated to fostering strong relationships with clients and ensuring their satisfaction with our innovative solutions. This team, comprised of retail and technical experts, provides comprehensive support, proactive account management, and responsive technical assistance, ensuring clients receive the highest quality service and guidance throughout their experience. Their efforts are pivotal in helping clients maximize the value of our services, ultimately driving client loyalty and success.

Client Success and Customer Support

This department manages and optimizes sales processes and strategies to enhance revenue generation.

Spencer Technologies

Org chart

Teams

Project Management Team

IT Support and Technical Services

Leadership Team

Client Delivery and Support

Client Success and Customer Support

Sales Operations

Offices

Spencer Technologies

Org chart

Teams

Project Management Team

IT Support and Technical Services

Leadership Team

Client Delivery and Support

Client Success and Customer Support

Sales Operations

Offices

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