Debarati Dey

Debarati Dey serves as the Cluster Head at Spera since July 2023, following a successful tenure as a Senior Delivery Manager at Tata Consultancy Services from January 2016 to June 2023, where responsibilities included managing inbound and outbound customer service, handling escalated complaints, and driving digital transformation initiatives. Prior to that, Debarati worked at EXL from July 2009 to January 2016, progressing from Assistant Manager to Lead Assistant Manager, managing a team and ensuring process efficiency in line with KPI requirements. Debarati's early career included a Quality Control Analyst role focused on process quality management. Educational background includes a Bachelor's degree in Computer Science from St. Anthony's College and Kendriya Vidyalaya.