Ian Elder

Ian Elder is an experienced Ultrasonic Visual Data Analyst at Sperry Rail Inc. since August 2017, specializing in the analysis and reporting of ultrasonic and induction data from railroad testing to identify potential defects. Prior to this role, Ian served as a Data Analyst at JCPenney from September 2015 to August 2017, where responsibilities included analyzing customer service escalations with the aim of reducing calls and compensation. Ian's extensive experience also encompasses roles as Team Coach, Trainer, and customer service specialist in various capacities, focusing on performance tracking, training, and service quality. Ian holds a Bachelor of Arts in Liberal Arts, with a concentration in Philosophy, from The University of Kansas.