SPH Analytics (SPH) offers the leading healthcare measurement and analytics platform for consumer experience and engagement.  Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience, understand root causes to drive quality improvement and create blueprints for who, how, and when to engage consumers for optimal outcomes.  

As the top-ranked patient satisfaction measurement firm for health plans by Modern Healthcare, SPH is the recognized leader in the industry and the only company certified to conduct all CMS- and NCQA-mandated experience surveys.  SPH serves health plan and provider clients in all 50 states, reaches out to 92 million consumers annually, and aggregates data into proprietary benchmarks that represent 70%+ of the U.S. payer market.  Corporate headquarters are in metro Atlanta.  SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group.  For more information, call 1-866-460-5681 or visit SPHAnalytics.com.

Health Care

Information Technology

SPH Analytics, a Press Ganey Solution

Patrick T. Ryan

Thomas H. Lee

Eric Wilson

Dan Litwer

Noel Hamill

Amy Compton-Phillips

Kyle Ferguson

Darren Dworkin

Devin J. Anderson

Nell Buhlman

The Analytics and Innovation team at SPH Analytics focuses on leveraging advanced data analytics and innovative methodologies to enhance consumer engagement and satisfaction within the healthcare landscape. This team collaborates with clients to uncover insights from consumer experience data, driving quality improvement initiatives and informing strategic decisions. By developing predictive models and benchmarks, they empower health plans and providers to effectively engage with consumers and optimize outcomes.

Analytics and Innovation

Leadership Team

Quality Assurance and Data Analysis

Data Management and Analytics

Analytics and Innovation

About

Team members

Other teams at SPH Analytics, a Press Ganey Solution

Leadership Team

Quality Assurance and Data Analysis

Data Management and Analytics