Sudhir Kumar possesses extensive experience in customer care and technical management, currently serving as Director of Customer Care at Sphera since January 2017. Prior experience includes roles such as Technical Manager and Lead Engineer at IHS, Inc. from May 2011 to December 2016, and Technical Lead and Senior Technical Analyst at Enzen Global Solutions from September 2007 to May 2011. Additional positions held include Senior Product Support Engineer at REPLICON SOFTWARE, Technical Analyst at ADP India, and Technical Support Representative at Dell International Services. Sudhir Kumar earned a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from Visvesvaraya Technological University, completing the degree from 1998 to 2002.
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