Shabanash Ummer is an IT Solutions and Compliance Partner currently serving as a Solution Architect at Sphere IT since 2025. They previously held the position of Technical Head at Biztras IT Solutions LLC, where they led over 60 IT and ERP deployment projects, transforming the company into a consulting firm focused on financial and ERP solutions. Earlier in their career, Shabanash managed a team at Sutherland Global Services, driving efficiency improvements and enhancing data analytics capabilities for technical support operations. They also gained experience as a Sr. Sales Engineer at Next IT & Systems LLC, delivering successful project execution and improving client satisfaction. Shabanash began their career in tech support at Mphasis, where they developed strong customer service skills.
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