William Codey

William Codey is an experienced professional in customer success and operations, currently serving as Founding Customer Success at Spiffy AI since February 2025. Previously, William held the position of Sr. Enterprise Customer Success Manager at VTS, managing a portfolio of 15+ clients with an annual recurring revenue of over $11 million and successfully reducing churn by 25% in 2023. In earlier roles, William led teams at Humming Homes and Suma Brands, driving client success initiatives and improving operational efficiencies. William's career also includes significant contributions at Compass and Ermenegildo Zegna Group, where strategic marketing efforts enhanced brand positioning and revenue. William holds a Bachelor of Business in Marketing from Queensland University of Technology and has participated in a Summer Academy Program in Luxury Marketing at IESEG School of Management.