Leanne Duhaime

Leanne Duhaime is an experienced professional in customer service and operations management, currently serving as the Director of North American Distribution & Operations at Spin Master, a position held since March 2000. Leanne has a track record of driving market growth and improving operational metrics through collaboration with key retailers and the sales team. Previous roles include Global Director of Customer Service and Consumer Care, where Leanne led a global call center team and effectively managed consumer care operations. With a background spanning various roles such as Director of Forecasting/Allocations and Sales Analyst, Leanne has cultivated extensive expertise in demand planning, customer engagement, and process improvement. Leanne's career began in customer service roles at Gillette Canada Inc. and in real estate. Leanne holds an Associate's degree in Business, Management, Marketing, and Related Support Services from Ryerson University.