Nutan Sharma

Director - Managed Services & Third Party Support ( 3ps) at Spinnaker Support

Nutan Sharma has a diverse work experience spanning multiple companies. Nutan has held various roles at different companies, with a primary focus on technical support and customer engagement.

Starting from 2003, Nutan worked at Oracle as a Senior Software Engineer and later as a Team Lead. Nutan then transitioned into the role of Principal Technical Engineer and Principal Software Engineer.

In 2013, Nutan joined Khoros as a Manager, leading technical support teams across APAC and EMEA. Nutan was responsible for enhancing collaboration among support lines of business and managing diverse, distributed teams.

After Khoros, Nutan joined Spinnaker Support in 2020, starting as a Senior Manager of Support Services for EMEA and APAC. Nutan was accountable for technical support delivery and account management within the Oracle Database, Middleware, and BI technical stack. Nutan then became the Director of Support Services, overseeing managed services expansion in EMEA for various databases. Their responsibilities included sales engagement, business development, and growth strategies for customer retention and expansion.

Nutan's most recent role is as Director of Managed Services & Third Party Support (3PS) at Spinnaker Support, where they are expanding the managed services footprint in EMEA and growing third-party support in the region. Nutan engages in sales activities, shapes deals, and provides value propositions to prospects. Nutan also focuses on business development for service delivery, customer checkpoints, and scope expansion.

Overall, Nutan Sharma has demonstrated their expertise in technical support, customer engagement, and team management throughout their career.

Nutan Sharma attended Cambridge Judge Business School from 2018 to 2019, where they pursued a Senior Management Executive Education degree in Business Administration and Management. Earlier, from 2000 to 2003, Nutan Sharma attended Andhra University. They also obtained a BTech degree in Computer Science and Engineering from Osmania University during the same period. Additionally, Nutan Sharma has obtained several certifications including Amazon Web Services Essential Training, Lean Six Sigma Foundations, Learning Minitab, Operational Excellence Foundations, and Statistics Foundations: 2 from LinkedIn.

Links

Previous companies

Oracle logo
Khoros logo

Timeline

  • Director - Managed Services & Third Party Support ( 3ps)

    September, 2022 - present

  • Director Of Support Services

    February, 2021

  • Senior Manager Support Services (emea And Apac)

    September, 2020

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