Steve Ross is an experienced professional in SAP technology and management, currently serving as the Director of Managed Services for EMEA at Spinnaker Support since March 2023, where responsibilities include managing EMEA delivery resources and collaborating with various departments to enhance customer retention and service quality. Previously, Steve held the position of Head of Business Applications at Clarks, overseeing the review of SAP support and maintenance costs, and served as SAP Technology Manager at Dunelm, where key accomplishments included developing a SAP strategy roadmap and enhancing internal resources. Steve's career spans over three decades, with significant roles at notable companies such as ORYX GTL, RS Components, and IBM, acquiring expertise in SAP systems, IT audit consulting, and service delivery management. Educational qualifications include a Higher National Certificate in Computer Science and a City & Guilds in Quality Assurance.
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