Swati Singh

Swati Singh is an experienced professional in customer experience and team leadership, currently serving as Assistant Manager - Customer Experience at Spinny since October 2019. Swati has held various roles at Spinny, including Senior Team Leader in Learning & Development, Quality Team Lead, and Quality Analyst. Prior experience includes a Team Leader position at OM Innovation Call Services Private Limited, where strategic sales plans were developed, and another Team Leader role at Digicall Teleservices Pvt. Ltd., responsible for team operations and performance management. Earlier experience at Aegis Limited involved technical training and maintaining call targets. Swati holds a Master’s Degree in Human Resources and Operation Management from the Indian School of Business Management and Administration and multiple Bachelor's Degrees in History and Biology from Jagdam College, Chhapra.