Tom Jaggard is a Senior Technical Support Engineer at Splash Damage since March 2018, bringing substantial expertise in Windows 10/11 support and video game industry software solutions. Proficient in diagnosing issues across multiple platforms, including Adobe and Autodesk, Tom manages Active Directory, Group Policy, and Privileged Access Management while also handling daily Office365 administration and scripting in Powershell for automation. Prior experience includes roles as IT Support Assistant at Sevenoaks Computers and as a Network Engineer and Workshop Technician at Staffordshire University. Tom holds a Bachelor of Science in Music Technology from the University of Staffordshire, complemented by A-levels in Music Technology, Physics, Maths, and Art from Mascalls School.
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