Michael W.

Technical Account Manager at Splice Communications

Michael W. has a diverse work experience spanning over 25 years. Michael currently holds the position of Technical Account Manager at Splice since July 2022. Prior to this, they worked at Pacific Office Automation as a Technical Account Manager from December 2021 to June 2022.

Before their roles in account management, Michael served as a Client Engagement Manager at GL Solutions-GL Suite Software & Services from September 2019 to September 2020. Michael then joined FIS, where they held multiple positions including Client Services Manager I from December 2015 to July 2018, Regional SPOC Manager from June 2014 to December 2015, and Technical Support Consultant from April 2013 to June 2014.

Their earlier experiences include working as an Associate Systems Engineer and Senior Computer Operator at Coventry Health Care from July 2007 to January 2013. Prior to that, they were a Customer Support Representative III at OneNeck IT Services from August 2005 to February 2007. Michael began their career at Hollywood Entertainment as a Lead Store File Operator from January 2001 to August 2003.

Michael also has experience as a Production Specialist at Acres Gaming from an unspecified date in 1996 to an unspecified date in 1998.

Throughout their career, Michael has showcased expertise in technical account management, client engagement, service delivery coordination, client project management, financial management, and team leadership.

Michael W. attended West Albany High School from 1992 to 1996. Following that, they pursued a degree in Computer Science at Central Arizona College from 2004 to 2008.

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Timeline

  • Technical Account Manager

    July, 2022 - present