Paul Maillard

Paul Maillard has a diverse work experience spanning multiple roles and companies. Paul began their career in 2011 as a Community Manager at Many Players. In 2012, they worked as a Project and Community Manager at Opaya Group, where they managed projects and handled community management for clients such as PlayStation and C-lefoot.fr. From 2011 to 2012, they also served as a Community Manager at Media365, where they provided community management services for GDF SUEZ and worked on various projects, including the management of the Facebook page "Tennis au Féminin" and event planning for Roland Garros.

In 2012, Paul Maillard joined Amen.fr as a First Level Technical Support professional, providing fault resolution phone and ticket support. Paul later moved on to become a Second Level Technical Support agent, delivering support via tickets and calls and acting as a Subject Matter Expert for Office 2016. Paul also took on the role of Supervisor for the Customer Care Team, training and supervising Level 1 and Level 2 technicians.

In 2019, Paul Maillard joined Ambit BST as a Second Level Technical Support agent, providing support for Boehringer Ingelheim Infrastructure's users. Paul handled troubleshooting and provided solutions in English, French, and Spanish, and also performed tasks such as queue monitoring and training sessions.

Currently, Paul Maillard is working at Splio as the Office & HR Project Manager. Paul previously served as the Customer Care Team Leader, leading a team of eight multicultural individuals. In this role, they were responsible for optimizing internal and external satisfaction, achieving SLAs and KPIs, and managing the team's schedule, shifts, and meetings.

Overall, Paul Maillard has demonstrated experience in community management, project management, technical support, and team leadership across various industries.

Paul Maillard attended Université Paris Nanterre, but the start and end years of their education are unknown. Paul also studied at Lycée International de Paris Honoré de Balzac and Cité Scolaire Internationale de Lyon, but the specific degree programs and fields of study are not provided.