Christopher Eden

QA Engineer III at SpotHero

Christopher Eden's work experience includes:

- QA Engineer III at SpotHero since August 2021.

- Quality Assurance Engineer at SpotHero from April 2019 to June 2020. Led testing efforts for new features, communicated with different departments, identified and communicated live bugs to customer service leadership, and prioritized bug fixes.

- Technical Account Manager at SpotHero from June 2017 to March 2019. Managed and supported technical operations for a parking inventory/point of sale application, built and maintained relationships with clients, trained staff on product functionality, and troubleshooted technical issues.

- Account Manager at Parking Panda from June 2016 to June 2017. Maintained relationships with operators, acted as the main point of contact, resolved time-sensitive product issues, managed affiliate operations, and acted as a liaison between different departments.

- Commercial Sales Representative at Protection 1 Security Solutions from July 2015 to June 2016. Designed and sold security systems for commercial businesses.

- System Support Analyst at MICROS Systems Inc from February 2013 to July 2015. Provided IT support and training on Point of Sale software, acted as the first contact for technical questions, and provided support to site managers and implementation personnel.

Christopher Eden attended Florida International University from 2007 to 2011, where they earned a Bachelor of Arts (B.A.) degree in History.

Links

Previous companies

Parking Panda logo
Protection One logo

Timeline

  • QA Engineer III

    August, 2021 - present

  • Quality Assurance Engineer

    April, 2019

  • Technical Account Manager

    June, 2017