Eleonor Claesson is currently the Digital Support Operations Lead at Spotify, having started in the role in 2018 after serving as a Digital Support Operations Specialist and Technical Operations Specialist within the same organization. During their tenure at Spotify, they led the global rollout of web messaging bots, improved customer self-serve journeys, and collaborated cross-functionally to optimize the customer experience. Prior to joining Spotify, Eleonor worked as a Sales Assistant at Coop Sverige and MR. SIMMS OLDE SWEET SHOPPE LIMITED from 2013 to 2017.
Location
Cambridge, United Kingdom
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