Emma Korbs is an experienced professional in customer success and strategic planning, currently serving as a Senior Customer Success Manager at Spotify since August 2022. Previously, Emma has held roles including Customer Success Manager and Account Manager, and served as a Global Partnerships Coordinator at MLSE from March 2021 to May 2022. Emma's expertise in media strategy and implementation was honed through positions at OMD Canada and OMD USA, where notable achievements included the development of McDonald's Canada media plans and receiving the “OMD 2019 All Star” award for innovative planning tools. Early career experiences include co-founding Crooked Oak, providing mentorship as a Lead Instructor at Fierce Hockey, and consulting on social media strategy for Latvian Credit Union. Emma holds a Bachelor of Arts in Sociology from Dartmouth College.
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