Spotify
Jason Ward is an accomplished professional with extensive experience in product and design operations. Currently serving as Senior Product Lead for Workflow Effectiveness at Spotify, Jason focuses on enhancing internal tools and workflows through advanced machine learning techniques and collaboration across various disciplines. Prior to Spotify, Jason held multiple senior leadership roles at HSBC, including Global Head of Operations for Wealth and Personal Banking Design, where responsibilities encompassed improving quality, productivity, and efficiency across a global design organization. Jason's career also includes foundational roles in UX and UI design, showcasing a strong background in creating effective design operations and enhancing product development processes.