Nicholas Willis

Nicholas Willis is the Regional Head of Customer Success at Spotify, where they oversee initiatives to enhance customer engagement. Previously, they served as the Head of Podcast Ad Operations and Campaign Management Lead at Spotify and have held significant roles at BuzzFeed, Wrisk, and Google. Nicholas began their career at FreshMinds and GlaxoSmithKline, where they developed strong international communication and project management skills. They earned a BSc (Hons) in Business Computing and IT from Aston University.