William Koster

William Koster is a Data Scientist II at Spotify, specializing in customer service analytics, where responsibilities include building data pipelines, creating visualizations, and employing AI and ML techniques for customer intent modeling. Prior experience includes roles at Veeva Systems, focusing on the Veeva Data Cloud Product Team, and a tenure at Crossix Solutions as Lead Marketing Data Analyst. William has a background in astrophysics and particle physics research from institutions such as the University of Toronto, University College Dublin, and Haverford College, where a double major in Astronomy and Physics was earned. Additionally, prior operational experience was gained through an internship at Cantor Fitzgerald.