Michael Rokos is an experienced professional in account management and strategic partnerships, having held key roles at several organizations. At Stradigi, from June 2011 to January 2017, Michael served as Account Director and Product Owner, overseeing digital project management for international clients in a fast-paced agile environment. Michael continued to enhance customer success strategies as the Head of Strategy and Director of Customer Success at Stradigi AI from August 2021 to September 2022. Most recently, Michael held the position of Global Lead for Hospitality Product Partnerships at Lightspeed Commerce and followed that with a role as Senior Manager and Partner Strategy Director at Spreedly. Michael holds a Bachelor of Commerce in Marketing from Concordia University and a Certificate in Management Essentials from Harvard Business School Online, complemented by a background in screenwriting from Université du Québec à Montréal.
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