Darren Smith is an experienced professional in the electronic data interchange (EDI) and customer support fields, currently serving as an EDI Specialist at Spreetail since May 2021. Previous roles include Product Designer, QA Analyst, and EDI Customer Support Specialist – Tier II at MacPractice Inc. from August 2016 to May 2021, where responsibilities included leading beta testing for a new Dental eClaim Clearinghouse and facilitating communication between clients and stakeholders to ensure the smooth processing of eClaims. Prior experience includes a position as Compliance and Leasing Associate at Excel Development Group and as EDI Support Specialist - Tier II at MacPractice Inc., where skills in customer service, electronic claims management, and adherence to HIPAA policies were developed. Education credentials include a Bachelor's degree in Graphic Design from Doane University and an Associate's degree in Business Administration and Marketing from Southeast Community College.
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