Kierstyn P. is an experienced professional with a strong background in customer service and technical support management. Currently serving as Channels Performance Manager and previously as Customer Experience Team Lead at Spreetail since March 2021, Kierstyn has effectively led teams and driven project outcomes by tracking key performance indicators and implementing strategic action items. Prior to this role, Kierstyn held various positions at Toast, Inc. from July 2018 to January 2021, including Senior Technical Support Manager, where leadership skills were honed. Additionally, experience includes serving as Program Manager at FCR, and various customer service roles at DIRECTV and Sitel, focusing on customer satisfaction and performance improvement. Kierstyn graduated from Mayfield High School in 2010.
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