Alex Latchum

Alex Latchum serves as the Director of Operations - Consumer Direct at Spring EQ LLC, overseeing processing and closing operations for retail and retail broker channels since June 2022. Prior experience includes a role as Processing Manager at NewRez LLC, where management of a team of 40-45 loan processors was pivotal in handling a dynamic portfolio of 1.7K-2K active loans. Alex also held the position of Operations Supervisor at NVR, Inc., leading a specialized team and maintaining high customer satisfaction ratings. Previous roles include Mortgage Operations Supervisor and Mortgage Processor at PHH Mortgage, where attention to portfolio retention and complex loan scenarios was crucial, as well as experience as a Financial Advisor at Merrill Lynch, demonstrating a strong foundation in financial services. Alex holds a Bachelor of Science in Business Administration from Chestnut Hill College.