Marcy Glass is an experienced professional in the mortgage industry, currently serving as a Customer Advocate at Spring EQ LLC since July 2021, where responsibilities include managing the approval, closing, and scheduling processes for HELOC loans while ensuring high-quality customer service. Previously, Marcy held roles as a Senior Mortgage Processor at Celebrity Home Loans, a Senior Processor in the Purchase Division at PrimeLending, and as a Wholesale Processor at Finco Lending, using Calyx Software. Additional experience includes positions at NewRez LLC as a Mortgage Loan Processor, a Senior Loan Analyst at Philadelphia Federal Credit Union, and a Mortgage Loan Processor at Finance of America Mortgage. Marcy began a career as a Senior Data Analyst at GMH Mortgage Services and initially worked as a Mortgage Loan Processor at Trident Mortgage Company. Educational qualifications include a Bachelor's degree in Psychology from Temple University.
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