Felix Polanco (He/Him)

Customer Support Associate at Springboard Collaborative

Felix joined Springboard in December 2021. He graduated from Purchase College with a BA in Anthropology. Felix loves learning about people and their cultures. With his seven years of experience in customer care, he plans to bring his passion for helping people to Springboard. His favorite childhood book is Diary of a Wimpy Kid by Jeff Kinney.

Work style

How I prefer to work

Remote

Afternoon

Mostly on my own

Qualities I value in my colleagues

  • Politeness
  • patience
  • sense of humor
  • work ethic
  • adaptability

My communication style

  • Casual
  • open
  • curious
  • proactive
  • transparent

My pet peeves

  • Micromanagement
  • unreliability
  • dishonesty
  • wastefulness
  • inauthenticity

Personal Q&A

  • How do you like to run meetings?

    Casual setting, like lunch with friends.

Timeline

  • Customer Support Associate

    June 1, 2022 - present

  • Coordinator, Customer Support