Soumabrata Chatterjee

Soumabrata Chatterjee currently serves as the Head of Customer Success and Account Management at Springworks, leading customer support activities for over 3000 customers across various regions and products. Prior to Springworks, Soumabrata held significant roles at iMocha, including Head of Customer Success (Enterprise), where efforts focused on renewing and expanding customer accounts, achieving a net revenue retention of over 110%. Additional positions at iMocha involved overseeing content strategy, project delivery, and quality assurance for global enterprises. Soumabrata's extensive experience in content strategy and management includes roles at Testbook.com, India hub, Indiannica Learning, FRANCE 24, and Kindle Magazine. Academically, Soumabrata is pursuing a Doctorate in English Language and Literature at Jawaharlal Nehru Vishvavidyalaya, following a Master’s degree from Presidency University and a Bachelor’s degree from the University of Calcutta.