Chad Carroll is an experienced professional in account management and renewals, currently serving as a Senior Renewals Account Manager at Sprinklr since September 2025. Previously, Chad held various leadership roles at Docebo from August 2022 to September 2025, focusing on driving renewal processes for Enterprise and Strategic Accounts, and developing a high-performing global renewals team. Chad's extensive background includes Director positions at Akerna Corp., overseeing SMB accounts and client services, where initiatives were implemented to enhance customer engagement and drive retention. Additional experience includes management roles at MJ Freeway, FRONTSTEPS, Securus Technologies, and Transcom, encompassing technical support, project management, and operational leadership. Chad holds a BS in Communications from the University of Colorado Boulder.
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