Chase Johnson is a Senior Customer Success Manager specializing in Global Strategic Accounts at Sprinklr since January 2024, previously serving as Lead Customer Success Manager at People.ai from October 2020 to January 2024. Johnson achieved accolades such as CSM of the Quarter for FY24Q2 and maintained a 100% renewal rate for accounts totaling $1.8 million in Annual Recurring Revenue, while also achieving 150% Net Revenue Retention. Johnson's earlier roles include a Consultant position at People.ai, where a focus on customer training, product suite deployment, and enhanced onboarding processes resulted in significant revenue generation. Additional experience includes roles in customer success and project management at ClosePlan and operational support at Pacific Pharmaceutical Services. Johnson holds a Master's and a Bachelor's degree in Biotechnology from the University of Nevada, Reno.
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