David MacDonald

David MacDonald is a Senior Managed Services Consultant at Sprinklr, where they consult on high-revenue GSA accounts and produce reporting dashboards to enhance client engagement and performance. Previously, David worked as a Social Producer and Project Manager at The Social Element, managing multiple accounts and ensuring project delivery. Their extensive experience in community management includes roles at Mind Candy, Emoderation Limited, and Sulake, where they focused on moderation, community engagement, and training. David holds a Bachelor of Applied Arts (Hons) in Criminal Justice and a Police Foundations Diploma from Humber College.