James Bailey is an Enterprise Technical Success Manager currently at Sprinklr. They previously served as a Customer Success Manager at RingCentral and held various project management roles at companies such as ShoreTel and Windstream Communications. James earned a Bachelor of Applied Science in International Business from the Rochester Institute of Technology, where they studied from 2007 to 2011. From 2017 to 2019, they managed customer onboarding at Mitel, showcasing their expertise in enhancing customer satisfaction and streamlining processes.
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