Junjin Chen

Junjin Chen is a skilled Product Designer at Sprinklr since July 2023, responsible for designing and launching core features for Sprinklr Survey, including AI-driven functionalities. Prior experience includes serving as a UX Designer for Eli Lilly and Company, where over 50 wireframes were designed to improve the internal hiring process, achieving a user satisfaction rate of 91. As a UX Design Intern at Home Partners of America, Junjin led the design of a web-based internal platform, significantly improving efficiency. Teaching experience as an Associate Instructor at Indiana University Bloomington focused on HCI and Interaction Design. Additional internships at Sanofi and BIGBANG Design contributed to building design systems and creating user interfaces for mobile apps. Junjin holds a Master of Science in Human-Computer Interaction Design from Indiana University Bloomington and a Bachelor's degree in Product Design & Manufacture from The University of Nottingham Ningbo China.