May Khalil is a CX SaaS Consultant currently working at Sprinklr, where they have successfully increased user licenses by 111% and client satisfaction by 150% through AI-driven strategies and platform optimization. With over 7 years of experience in the SaaS and customer experience space, May has previously held roles at JAGGAER as a Technical Support Specialist and at KPMG as a Markets Associate. They earned a Bachelor's Degree in Business Administration and Management from the American University of Sharjah in 2014. May values empowering people through knowledge and emphasizes building long-term partnerships in their work.
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