May Khalil

May Khalil is a CX SaaS Consultant and Digital Transformation expert currently working at Sprinklr, where they serve as the Lead Managed Services Consultant. With over 7 years of experience in the SaaS and customer experience sectors, they have a proven track record of driving product adoption and enhancing client satisfaction through AI-driven strategies. Prior to their current role, May was a Technical Support Specialist at JAGGAER, where they achieved 100% customer retention for key clients. May holds a Bachelor's Degree in Business Administration and Management from the American University of Sharjah.