Michael Fladung is an accomplished Technical Account Manager at Sprinklr, overseeing key client initiatives and aligning projects with strategic objectives since September 2025. Previously, from July 2018 to September 2025, Michael served as Senior Manager of Technical Account Engineering at RingCentral, managing multiple teams and developing strategies for customer support and project initiatives. Michael has a rich history in technical support and engineering, having held various roles at companies like Hewlett Packard Enterprise, Avaya, and Level 3 Communications, where responsibilities included troubleshooting, team management, and technical training. Michael holds a Master's degree in Business Administration from Keller Graduate School of Management and a Bachelor's degree in Human Performance from Metropolitan State University of Denver.
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