Nic Delaye currently serves as AVP, Global Value Lead at Sprinklr since February 2024, overseeing a global team focused on driving retention and growth through outcome-based selling. Previously, Delaye held the position of VP, Global Strategy & Ops Lead, Customer Executive Advisory at Stripe, where expertise was applied to enhance financial infrastructure and operational efficiency. Prior roles include Global Director at ServiceNow, leading customer executive advisory and marketing initiatives, and extensive experience at PwC, where Delaye was instrumental in building strategic partnerships and launching innovative solutions across multiple sectors. Delaye's career began with positions in IT assurance at KPMG and Ernst & Young, followed by academic roles in IT and mathematics. Delaye holds advanced degrees in computer science and recently completed executive education at MIT Sloan School of Management in AI and business strategy.
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