Robert Parrish is a seasoned professional in customer success and account management with extensive experience across various organizations. Currently serving as a Senior Technical Success Manager at Sprinklr since October 2025, Robert previously held the role of Regional Manager of Customer Success at Khoros, where leadership of a team focused on customer product adoption and retention was a key responsibility. Robert also excelled as an Enterprise Customer Success Manager at Khoros, managing significant enterprise accounts and collaborating with operations to optimize customer success processes. Prior to Khoros, Robert spent over two decades at Verizon, progressing through roles such as Director of Indirect, where analysis of industry needs helped drive indirect distribution sales operations. Robert's educational background includes a Bachelor's degree in Business Entrepreneurship and a Bachelor's degree in Business Administration and Management, both from Baldwin Wallace University.
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