Rok Lee is a Senior Managed Services Consultant at Sprinklr since November 2022, specializing in social media management, automation, analytics, social listening, and social care. Prior experience includes a consulting role at Hero Digital, LLC from December 2014 to 2022, where consulting services were provided to several Fortune 500 companies on the use of Sprinklr. At Zinio, LLC, from 2006 to 2013, Rok Lee held the position of Director of Customer Support, overseeing a multi-lingual support team and managing projects for the world’s largest digital magazine newsstand. Rok Lee was promoted from Assistant Manager of Customer Support, gaining responsibilities in training and interdepartmental projects during a period of significant growth, and earlier served as a Senior Technical Support Representative. An alumnus of the University of California, Berkeley, Rok Lee holds a Bachelor's Degree in English.
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