Vincent Washington

Vincent Washington is a customer experience and marketing executive with over 20 years of expertise, currently serving as the Vice President of the CXM Best Practices Group at Sprinklr. Previously, Vincent held positions at notable companies such as Amazon, UPS, and BlackBerry, focusing on driving growth and innovation in social and digital strategies. Vincent also contributed to academia as a marketing professor at Georgia State University, emphasizing digital media. Vincent earned an MBA from Emory University and a Bachelor's degree in Computer Science from Excelsior College.