William Morgan is a highly experienced Senior Technical Success Manager at Sprinklr since July 2025, following a robust career in customer success roles across various companies, including 6sense and SOCi, Inc. as a Senior Enterprise Customer Success Manager. With a strong focus on driving product engagement, adoption, and customer satisfaction, William has demonstrated expertise in managing onboarding processes, facilitating strategic account growth, and establishing a culture of customer success. Previous roles have included positions at Sprout Social, Inc., where significant achievements in customer retention and revenue growth were recorded, as well as earlier experiences in business development and account management at organizations like Codifyd and BNSF Logistics. William holds a Bachelor's Degree in History from the University of Iowa.
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